There is some information required to take a membership of Global Library. (a)Valid JGU ID card. (b)Valid JGU e-mail ID. (c) Your Phone No.

Global Library provides external membership to Non-JGU individuals and organizations. For external membership, click on the given link and follow the instructions. http://library.jgu.edu.in/content/membership

Lending collection, circulation, and staff operated services, Monday to Saturday- 0900 to 2200, Sundays & University Holidays – 0900 to 1730, Reference & Research Collection and Central Reading Room, Monday to Saturday- 0900 to 2400. Sunday – 0900 to 1730 (Open 0900 to 0200, am during examinations on all days) Global Reading Hall 24 hours, all days.
The Global Library remains open during vacations also, from 0900 to 1730 Monday to Friday; and remains Closed on National Holidays.

In the event of loss or theft of the Library Card, the Members should immediately inform the User Services Desk at the Library for disabling the lost card. A duplicate card can be issued from JGU IT after approval from Library.

Members should report the loss of library books borrowed by them immediately on the discovery of such loss. Members will have an option to replace the book or pay the price of the book.
• In case of replacement of books, only the latest edition of the same imprint will be accepted. Indian/cheaper reprint of foreign publications will not be accepted as a replacement.
• If a member chooses to pay the price of the book, the current publisher catalog price shall be charged.
• If the lost book is a volume or part of a multi-volume set of which individual volumes cannot be purchased separately, such member shall have to pay the cost of the whole set. In such cases, the member will be allowed to claim the remaining parts or volumes of the set.
• For the above cases, you have to pay overdue fines if you have them on your account.

For students, staff, faculty, research fellow, staff, and faculty member's family borrowing privilege are: Borrowing Privileges

No, you can not renew the library materials online. For renew the materials you can contact to the library service desk.

Use self-check-in /check-out Kiosk in library. Carry your valid library card, Follow the instructions on the kiosk OR contact library helpdesk.

Simply visit the bookshelf as per call no. of the book. In case of any difficulty in locating the book, kindly contact the service desk staff.

A patron can place the online request for the new items through Koha. Library may procure the same and once the request items procured by the library, the user may receive a system-generated acknowledgement about the same.

Users will receive system-generated mail once, on their registered mail-id. The Library also send the reminders of overdue books from time to time to its user.

If a particular book required by a member has already been lent to another member, such member may request the same to be kept on hold on return by the previous member. A member can have maximum 5 on-hold requests at any time.

Library Card is not transferable and must be used by the person to whom these are issued. Only you can use your library card to check out library materials. If the items are not returned. You are responsible for the items checked out on your card. Exceptions to the rule are with long term disability or illness. You may permit someone else to check out materials on your behalf.

For books, You can send your request to glus@jgu.edu.in and for article mail to eresources@jgu.edu.in

All faculty members can borrow the book on interlibrary loan. If the Library does not have any copy of an item required by a patron, and it is not possible to procure a new copy for the permanent collection, a patron can request to the library to obtain the same on interlibrary loan, if available in some other library.

All the library materials are on Online Public Access Catalogue (OPAC) using any internet-enabled computer, user can search and see the availability from anywhere. URL: http://koha.jgu.edu.in/cgi-bin/koha/opac-main.pl

Most of the books subscribed by Global Library can be accessed through Remote Access details given on the library website. However, every e-book has different access based on the type of subscription. For details please check the User Guides on the library website.

Most books can be kept out for a month. Other material, like DVDs and Reserves, needs to be returned sooner. For detailed information on loan periods and fines, see: Rule & Regulation

By depositing a JGU ID card, registered library user can borrow the Kindle device and headphone for reference purpose only.

Yes, library users can see the borrowed items due date and can also place the online request for new books using their Koha credentials shared by the library.

Online hold request can be initiated through Koha Login ID
• If a particular book required by a member has already been lent to another member, such member may request the same to be kept on hold on return by the previous member. Books having a pending on-hold request shall not be renewed to the previous borrower.
• A member can have a maximum of 5 on-hold requests at any time.
• On return of the on-hold requested books by the previous borrower, such books shall be kept on hold for 7 days, after which the books will be shelved on the regular shelf.
• No member shall be allowed to have more than 5 books reserved at any time.

References, Journals (Bound Volume and Currant issues), Institution repositories.

Generally, it is advised that kindly don’t bring the checkout book and personal book to the library but there is no restriction on this. You can bring both the checkout book as well as your own book but at the time of exit, kindly get it checked at the library entry gate.

Global Library issue the Moot Card only for international Moot. The Patron should have Moot Court Passport form, that may contain all information Ex. Name of the international moot court competition, expiry date, name of all the participants and this passport form, duly signed by the faculty coordinator.

Moot court cardholder has a limit of 10 books (No short loan and reference books will be issued on this card). Liabilities of the books and fine will be on the Moot team leader.

Only JGU students, faculty, and staff may place the request for the recall of library items. To recall a book, it must be checked out in the system. Library authorities will recall such items and inform the user about the availability of the same.

There is a self-check-in or check-out system. You can come to the Global Library and return your item. If you are not able to come, then someone can return the item on your behalf.

Users will receive a text message or email on the registered numbers and email address. Users may write back to confirm at glus@jgu.edu.in

Yes, Global Library has its website. URL: http://library.jgu.edu.in. All the information and resources are listed there for user convenience

Login to Remotelog page by clicking the “Remote Access” tab on the “digital resources” page. OR “remote access policy” page. All resources listed on Remotelog page can be accessed remotely.

Either
Use Outlook authentication
Username: entire JGU Outlook email ID (ex. eresources@jgu.edu.in)
Password: your JGU Outlook email password.
OR
Koha credentials (shared by your library)
Username: your Koha login ID
Password: your Koha login password.

Check whether you are carefully following the instructions, as mentioned on the “remote access policy” page.
If still, you have issues,
Clear your browser cache and cookies and try again OR
 Check your internet and proxy restrictions and then try OR
 Connect to Virtual chat Bot (Through the Global Library Webpage) OR
 Call us @ “glus@jgu.edu.in” using your MS Team app OR
 Contact “eresources@jgu.edu.in” OR
 Connect Telephonically (91-130-4091849).

• Change your browser and then try again OR
• Contact “eresources@jgu.edu.in” OR
• Connect to Virtual chat Bot (Through the Global Library Webpage) OR
• Connect with us through MS Team by calling @ “glus@jgu.edu.in” OR
• Connect Telephonically (91-130-4091849).

• Use the J-Gate search engine from Remotelog page.
• Click on the “my library” tab on J-gate
• Put your desired keyword on the search window
• All “Full text” articles are available to download.

Manupatra doesn’t allow us off-campus access. Please write to “eresources@jgu.edu.in” for alternative options.

• Change browser and try OR
• Write to us @ “eresources@jgu.edu.in” for further assistance.

• Change browser and try OR
• Write to us @ “eresources@jgu.edu.in” for further assistance.

These are tools and software with limited user licenses or password-protected access facilities. These can be accessed within the library on a designated PC or workstation. Visit the library OR write to us Write to us @ “eresources@jgu.edu.in” for alternate options.

Everyone, who has a valid JGU outlook email with the domain name jgu.edu.in.

Once your domain name is changed to postjgu.edu.in, you will not be able to log in Remotelog page to access subscribed e-resources. You can contact the library @ “eresources@jgu.edu.in” OR “glus@jgu.edu.in” for alternate options.

You will be responsible for any unauthorized use of JGU subscribed resources. Penalties may be imposed by the publishers/database vendors/Institutes if you share your credentials with others.

Most of the e-Resources subscribed by Global Library are unlimited user license in IP. Some resources are limited user license subscriptions. Always refer to the info section of the resource for coverage and access methods. If still, you have issues, write us at “eresources@jgu.edu.in”

Mark your recommendation @ “eresources@jgu.edu.in” looping your mentor.

Mark such queries @ “eresources@jgu.edu.in” with reason. Students have to loop their mentor for such requirements. The Global Library will try to arrange through interlibrary loan.

Global Library conducts events and training on various topics. Track mail circulars from Global Library OR visit the Global Library “event page” for details.

Answer: Go to JGU eLearning site homepage:E-Learning Platform To find your course scroll down through the list of courses on the main screen however, if the faculty has opted for the course on eLearning Platform than only the information regarding to the course will be visible on the site home page. So to avoid any problem first confirm from the concern course instructor.

Answer: Ask your course instructor/school coordinator for credential. He /She will provide you the credentials with the temporary password (Which you have to change after first login), and still unable to login write to elearning@jgu.edu.in.

Answer: Write to elearning@jgu.edu.in with given below information for registration;
o Course Code
o Course Name
o Batch; Year and Section
o Course start and End date

Answer: Send request to your course instructor/school coordinator with given below information for registration;
o School Name
o Participant Name
o JGU ID Number (Mentioned on your ID card)
o JGU Email ID

Answer: Write to your school coordinator or course instructor for course enrollment.

Answer: You can access all course material and activities only after the course enrollment.

Answer: Login through web browser: Google Chrome or Mozilla Firefox:
Go to homepage: E-Learning Portal => Provide Login ID => Password

Answer: Follow the below steps:
STEP 1. Download Moodle Mobile App from Apple App Store OR Google play store
STEP 2: Once installed, open the App. You will need to enter in Moodle Site address: E-Learning Login
STEP 3: Enter your username and password. If you are currently in an online course, your username and password will remain the same as it is now.
Username: Your JGU email ID
Password: use password received from the course instructor or JGU eLearning
Please Note: The first time you login, it should force you to change your password by opening up the website in a new window]
STEP 4: Re-enter your username and password and click the “login” button
STEP 5: On the next screen, enter your current password, and your new password as prompted to do so. When you are finished, click the blue “Save Changes” button at the bottom of the screen.

Answer: For reset your account password: click on Forgotten your username or password?

Answer: Write to elearning@jgu.edu.in or call Helpdesk +91-130-409 1846/50.

JGU Digital Archives can be accessed from anywhere using a web enabled device from URL: http://dspace.jgu.edu.in:8080/jspui/. It does not require any login or password. However, depending on the nature of document and authorization, you may be able to view/download only some of them.

You can request the submitter for a copy of the document by clicking on “request a copy” button given on item record. However, please note that items with third party copyright may not be provided to you. Some documents such as faculty publications can also be downloaded from the link provided in the record.

Previous years question papers can be accessed from the link: http://dspace.jgu.edu.in:8080/jspui/handle/10739/1444. This collection is managed by JGU Examination Office. Any queries relating to availability of previous years question papers should be sent to the JGU Examination Office.

Only authorized persons can submit their documents in a particular "Collection". For submission authorization, you must be a registered user first. After registering yourself with a JGU email ID, please send a request to JGU Digital Archives administrator dspace@jgu.edu.in , mentioning name of the Collection to which you would like to submit. One can also request the Administrator to create a new collection.

All faculty, scholars and staff of JGU are required to submit a digital copy of their publications on JGU Digital Archives, as per the HR Policy. This is required to keep track of all reserach output of the University, helps in better visibility of your publications, and required before you can apply for Publication Rewards. Research Scholars/Students should send a digital copy of their publication to publications@jgu.edu.in with a request to submit it on JGU Digital Archives.
All faculty and staff can request to be authorised to submit to collections: JGU Research Publications & JGU Publications:Popular articles. For submitting your publications on JGU Digital Archives you must register yourself as new user and request the administrator for submission authorisation. Registration and submission guidelines are available here: http://hdl.handle.net/10739/2592

This is because you have not been authorised to submit by the JGU Digital Archives administrator. After registration as a new user, kindly send an e-mail to dspace@jgu.edu.in requesting authorization

Each submission undergoes an approval process, and must be approved by the Collection Administrator, after making requisite corrections. Once your submission has been approved you will receive an auto-mail with link to your item, and your submissions will show up in the collection. In exceptional cases, your submission might be rejected, in such cases you will receive an email with comments from Collection administrator. You can re-submit the document after making requisite corrections.

Full text of Copyrighted material submitted on JGU Digital Archives can only be seen by authorised persons from JGU community, or can be accessed through the source links provided in the document record. Only documents in public domain, or under open access license are available for full text display/download by public at large freely. Most publishers also allow pre-print versions to be uploaded on Institutional Repository. Metadata of all submiited documents however are available for search and display, without any restrictions.

Once you have submitted your publication, any updating, correction or withdrawal can be performed by the concerned collecion administrator. Such requests should be addressed to publications@jgu.edu.in with copy to dspace@jgu.edu.in

Some of the advantages of uploading your publications in JGU Digital Archives are:

• Increases citation for author’s


• Persistent URL’s


• 24-hours access through any web-enabled device


• Increase the visibility, reputation and prestige


• All published work in one location


• Facilities gathering data such as publications for Assessments


• Show your institute’s output


• Help to identify trends


• Gain access to a wide variety of materials.